Please feel free to browse through the questions below or reach out to our friendly staff for more information. It would be our pleasure to serve you in York or Leeds!
What Is the Dress Code?
At The Cut and Craft, we operate a smart casual dress code. We want our customers to feel comfortable and relaxed while dining with us. However, we do ask that our customers dress appropriately for the occasion. We do not allow tracksuits, tank tops, flip flops, or hats to be worn inside of our restaurants. Fashion trainers are allowed.
Can I Book a Table?
Yes, you can book a table at The Cut and Craft. You can make a reservation through our website. Our reservation system is available 24 hours per day, 7 days a week. Please note we are unable to take any reservations over the telephone or in person as we require a card authorization to secure tables.
Do I Need to Make Reservations for a Large Group?
Yes, we can accommodate large groups on certain days and times. To make your large reservation enquiry please submit this through our booking system and a member of the team will be in touch.
Are Kids Allowed?
We do allow children into the restaurant, please note the last entry for minors under the age of 10 is 16:45pm. Families with small children are welcome for lunch time reservations.
Can I Cancel a Booking?
Yes, you can cancel a booking. We understand that plans can change, so we ask that you give us at least 12 hours’ notice to cancel your reservation. If you cancel within 12 hours of your booking, a cancellation fee may apply to the card on file.
Do You Have Vegan and Vegetarian Options?
Yes, we have vegan options available on our menu. Our chefs are experienced in preparing vegan dishes that are both delicious and nutritious.
Can You Change Your Booking?
Yes, you can alter your booking. If you need to change the date, time, or number of guests, please refer to your booking confirmation email. We will do our best to accommodate your requests. If you have any questions about our menu options, please contact us directly.
Do You Offer Gluten-Free Options?
Yes, we have gluten-free options available on our menu. Our chefs are trained in preparing gluten-free dishes that are both delicious and safe for those with gluten intolerance.
Do You Offer Nut-Free Options?
Yes, we have nut-free options available on our menu. We take allergies very seriously and are happy to accommodate your dietary needs.
Do You Use Non-Dairy Milk?
Yes, we offer non-dairy milk options for our coffee and tea beverages. Our non-dairy milk options include soy, almond, and oat milk.
Do You Offer Gift Vouchers?
Yes! Our gift vouchers make the perfect birthday or anniversary gift. Simply choose the amount, and we can send them directly to your recipient’s email or postal address. Vouchers are also available to purchase in our restaurants.
What Time Do You Open/Close?
We are open every day from 11am to midnight. Please check our website for any changes to our opening times during holidays and special events.
Get In Touch
Thank you for reading through our FAQ page. If you have any further questions, please do not hesitate to contact us. We look forward to welcoming you to The Cut and Craft in York or Leeds soon!
