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Frequently Asked Questions

Please feel free to browse through the questions below or reach out to our friendly staff for more information. It would be our pleasure to serve you in York or Leeds!

What is the dress code?

At The Cut and Craft, we operate a smart casual dress code. We want our customers to feel comfortable and relaxed while dining with us. However, we do ask that our customers dress appropriately for the occasion. We do not allow tracksuits, tank tops, flip flops, or hats to be worn inside of our restaurants. Fashion trainers are allowed.

Can I book a table?

Yes, you can book a table at The Cut and Craft. You can make a reservation through our website where our reservation system is available 24 hours per day, 7 days a week. Please note, we're unable to accommodate reservations over the phone or in person, as we rely on card authorisation to secure tables.

We’re celebrating, do you do anything special?

If you are celebrating, our bespoke concierge service offers the perfect way to upgrade your visit with a welcome drink in our Champagne lounge, personalised gifts to your table and chauffeur arrival. Find out more.

Do I need to make reservations for a large group?

You can book for a maximum of eight guests online, for larger parties please contact the restaurant directly.

Are children allowed?

We do allow children into the restaurant, please note the last entry for minors under the age of 10 is 16:45pm. Families with small children are welcome for lunch time reservations.

Can I cancel a booking?

Yes, you can cancel a booking. We understand that plans can change, so we ask that you give us at least 24 hours’ notice to cancel your reservation. If you cancel within 24 hours of your booking, a cancellation fee may apply to the card on file.

Do you have vegan and vegetarian options?

Yes, we have vegan and vegetarian options available on our menus.

Do you have car parking?

We don't have on-site parking, however there is public parking nearby. 

Can you change your booking?

Yes, you can alter your booking. If you need to change the date, time, or number of guests, please refer to your booking confirmation email. We will do our best to accommodate your requests. If you have any questions about our menu options, please contact us directly.

Are dogs allowed?

Unfortunately dogs are not allowed in our restaurants, with the exception of guide dogs. Well behaved, leashed dogs are welcome on our Leeds outdoor drinks terrace. Please note dining is not permitted on our outside tables.

Do you offer gluten-free options?

Yes, we have gluten-free options available on our menu. Please advise your server of any special dietary requirements on the day, as produce supply may be liable to change. Whilst we do our best to reduce the risk of cross-contamination in our restaurants, we cannot guarantee that any of our dishes are free from allergens. Additional allergen information is available on request.

Do you offer nut-free options?

Yes, we have nut-free options available on our menu. Our dishes may contain nuts or nut traces. Whilst we do our best to reduce the risk of cross-contamination in our restaurants, we cannot guarantee that any of our dishes are free from allergens. Please advise your server of any special dietary requirements on the day, as produce supply may be liable to change. Additional allergen information is available on request.

Do you use non-dairy milk?

Yes, we offer non-dairy milk options for our coffee and tea beverages. Our non-dairy milk options include soy, almond, and oat milk.

Do you offer gift vouchers?

Yes! Our gift vouchers make the perfect birthday or anniversary gift. Simply choose the amount, and we can send them directly to your recipient’s email or postal address. Vouchers are also available to purchase in our restaurants.

What time do you open/close?

We are open Monday to Friday from 11am to midnight, Saturday and Sunday from 9am to midnight.

Get in touch

We look forward to welcoming you to The Cut and Craft. Get in touch here.